Category: Rowlett

Why You’ll Love This Assistant Manager Job!

Do you have management experience and are a natural–born leader with a friendly personality? Are you able to guide a team toward success? Are you at your best within a fast-paced environment where you can use your skills to foster a world-class guest experience? If you are great at time management and have excellent organizational skills, you are perfect to fill Hat Creek Burger Company’s Assistant Manager position in Rowlett, TX!

You will be responsible for maintaining high standards in food quality, managing the restaurant operation, fostering an atmosphere of friendliness and exceptional customer service, and opening and closing the restaurant, including cash handling. In addition, you would collaborate with other managerial staff on some personnel decisions, run shifts, and lead and develop employees. Hat Creek has a strong culture which you would be expected to uphold and champion as a leader of culture.  

For a highly rewarding job with a family-centered business that has provided the backdrop for good food, good friends, and good fun in the Austin area since 2008, apply for Hat Creek’s Assistant Manager position today!

Responsibilities

• Assigned to back-of-house or front-of-house duties, you will supervise shifts (operations) and are tasked with excellent execution of the position to which you are assigned
• Ensuring that all food safety procedures and sanitation practices are being upheld, maintaining cleanliness and organization of entire store property
• Opening and/or closing the restaurant, operational checklists, equipment upkeep and maintenance, assisting with inventory counting, ordering, training, and evaluation of all positions

Work Environment

• Assistant Managers are required to work in a kitchen environment which includes working with and around kitchen equipment such as but not limited to ovens, stoves, walk-in coolers/freezers, milkshake machines, frying equipment, and knives
• You will be exposed to heat, steam, fire, noise, and potentially slippery surfaces including the floor, as well as outside in the elements when doing property walks

Expected Work Hours

• This position can be either part-time or full-time
• The restaurant’s working schedule is Monday to Sunday
• Full-time employees are anyone who works more than 30 hours per week on average for one year; however, Assistant Managers are expected, though not guaranteed, to work between 40 and 45 hours per week on average

Required Education & Experience

• High school diploma or equivalent
• Two years in the restaurant industry, one year of management in the restaurant or an equivalent industry
• Must be eligible to work in the U.S.

Preferred Education & Experience

• University degree or equivalent
• Two years of restaurant experience in a fast, casual restaurant

Why You’ll Love This Cashier Job!

Does a job where you could bring satisfaction and happiness to people every day by providing great food and customer engagement sound like a job you would enjoy? Are you positive, detail-oriented, and can effectively multitask in a fast-paced environment? If you enjoy interacting with others, are trustworthy, and always committed to giving your best, Hat Creek Burger Company is interested in you for our Cashier role in Rowlett, TX! 

As the face of Hat Creek, you will be expected to provide outstanding customer service to all customers. You will be responsible for greeting customers with enthusiasm, walking them through the order-taking process, ensuring the order is taken accurately, and meeting any other customer needs that arise. Cashiers also are responsible for bussing, cleaning, and maintaining the dining area.

For a fun and rewarding job with a family-centered business that has provided the backdrop for good food, good friends, and good fun in the Austin area since 2008, apply for Hat Creek’s Cashier position today!

Responsibilities

• Greet every customer, following Hat Creek cashier’s best practices
• Accurately take customer orders on Point of Sale machine
• Provide excellent customer service
• Ensure front-of-house is clean and maintained
• Proper cash handling and register responsibilities
• Completion of checklists
• Provide excellent customer service
• Some coaching/training of new hires

Qualifications

• Commitment to Hat Creek’s culture and mission
• Integrity with cash handling
• Great work ethic; punctuality
• Positive attitude and friendly personality

Why You’ll Love This Job

Who We Are

Hat Creek Burger Company is a fast growing, Austin-based burger restaurant. We at Hat Creek are all about Fresh Cheeseburgers and Fellowship. Our goals are to serve up the freshest, best tasting burger in town and to get to know and enjoy our fellow employees, our customers and the community: Do you love people? Do you love food? Then we might have a job you’ll love! We’re looking for leaders who can be the face of our organization and offer incredible customer service. We need leaders who are: responsible, enthusiastic, relational, confident, and hardworking and who have a tidy appearance.

Job Summary

The GM is responsible for the management of all restaurant operations. They are responsible for developing relationships with employees, customers and the community around them in addition to ensuring the highest standards of food quality and fostering an atmosphere of friendliness and fellowship in the store. The GM’s goal is to carry out the mission of providing Fellowship and Fresh Cheeseburgers to all who come to Hat Creek. Key areas of focus for the GM should be Culture, Care, Communication, Controls, Coaching, Customer Experience and Community Involvement.

Responsibilities

Duties and Responsibilities:

·         CULTURE: Align with and support Hat Creek’s vision and philosophy
·         CARE: Care for people (employees, peers, customers, vendors, etc.)
·         COMMUNICATION: Communicate effectively
·         COACHING: Coach your employees on their performance
·         CUSTOMER EXPERIENCE: Be constantly concerned about the customer experience
·         CRITICAL ITEMS: Use the created Hat Creek systems and processes
·         CONTROLS: Ensure that all policies and procedures are being followed
·         Staffing of restaurant
·         Inventory
·         Ensure the financial success of the restaurant
·         Help train new staff and continuous training of existing staff
·         Ensure all staff are following and supporting Hat Creek culture and mission
·         Responsible for achieving all financial targets set for their store
·         Terminating and disciplining staff
·         Developing leaders in their restaurant

Benefits and Perks:

·         Competitive Pay
·         Employee Benefits
·         Free Meals
·         Paid Time Off

Skills & Qualifications

Required Education and Experience:

·         High school diploma or equivalent
·         5+ years in the restaurant industry
·         3+ years of management in the restaurant or an equivalent industry with at least 1 year as a General Manager

Job Type: Full-time

Salary: $50,000.00 to $65,000.00 /year